Robert recently became a Certified Receivables Compliance Professional (CRCP) through DBA International (DBA).  DBA is a non-profit trade association and the voice of the debt buying industry.  DBA’s “gold standard” certification program is designed to promote uniform, consumer-oriented, best practice standards for the receivables industry.  To earn a DBA certification designation, individuals must demonstrate that they have implemented the required standards and achieved the continuing education requirements.